Privacy policy

1. Introduction

Blossom Bouqcakes (“we”, “us”, or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and share your personal information when you use our website (blossombouqcakes.com) or place orders with us. By using our website or placing an order, you consent to the practices described in this policy.

2. What information we collect, use, and why

We collect or use the following personal information for dealing with orders or queries:

  • Your name
  • Phone number
  • E-mail address
  • Payment details are captured by our payment provider Stripe

We will not collect sensitive information about you without your specific consent.

We may also collect non-personal information, such as IP address, browser type, device type, and usage data, to improve our website and user experience.

3. Cookies

A cookie is a small information file that is sent to your computer and is stored on your hard drive. Some websites use cookies to remember users’ email addresses or log on details.

We may use technology to track the patterns of behaviour of registered and non-registered visitors to our site. This can include using a cookie which would be stored on your browser. The information collected in this way can be used to identify you unless you modify your browser settings so as to not accept cookies.

4. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Communicate with you about your orders.
  • Improve our website and user experience.
  • Analyze website traffic and trends.

We will not sell or rent your personal information to third parties for marketing purposes.

5. Your Rights

You have the right to access, correct, or delete your personal information held by us. You can contact us with any questions or concerns about our privacy practices. See section 7 below.

6. Retention and storage of your information

We do not keep your personal details for longer than we require for these purposes that we have mentioned. When we destroy or delete any of your personal information that we hold either electronically or on paper, we make every reasonable effort to do so securely.

Please note that our policies on privacy will be overridden where we are required or permitted to disclose personal information under law or the terms of any court order.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The policy was last updated on 6 April 2025.

8. Contact Us

If you have any questions about our Privacy Policy, please email us at contact@blossombouqcakes.com.